Whilst every effort is taken to ensure all items in the store are always in stock, occasionally some items will be temporarily out of supply.
Please note: The products illustrated on this web site are as seen. The reproduction of colours is as accurate as photographic and computing processes will allow. The Chelsea FC Official Online Store at chelseamegastore.com accept no responsibility for variances in colour or style due to the settings on the users monitor.
The Chelsea FC Official Online Store at chelseamegastore.com reserve the right to alter without notice or prior warning, prices of products and conditions of sale.
Purchasing your goods with us is designed to be simple, quick and secure. Before you order please ensure that:
1. You have ordered the correct size for the product (if applicable)
2. You are aware of the expected delivery dates for the product
3. The desired quantity is correct
4. You have read the Terms and Conditions
When you are ready to buy, simply click the 'Add to Basket' button on the product details page and then 'Confirm Order' button on the basket.
New Customers - If you are a new Customer then you will be taken through the order form in which you will be prompted to enter information such as your delivery address and name and your payment details. After this is completed you will be shown an order confirmation page and receive a confirmation e-mail from us which will confirm that your order is being processed.
Existing Customers - If you are an existing Customer then you will be asked to log in, if you have not done so already. If none of your details have changed then you will be asked for your credit card details. After this is completed you will be shown an order confirmation page and receive a confirmation e-mail from us which will confirm that your order is being processed.
Please note that the order process of the Chelsea FC Official Online Store at chelseamegastore.com is a secure connection. This means that all the personal information you enter will be encrypted so it cannot be read as it travels over the Internet. To find out more about this read the help file section 'Your Security'. Complete all the details required on this page carefully, ensuring that all the fields are completed fully. Then click the purchase button. Your order will then be confirmed, and then delivered.
Please note that by proceeding through the 'checkout process' you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form nor completing the checkout process constitutes our acceptance of your order. A binding contract will exist from the moment of dispatch of goods.
We will notify you by email as soon as possible to acknowledge that we have received and are processing your order. The duration of our contract with you will start from when we despatch the products, until the last day of your right to cancel.
Telephone Orders
If you prefer, you can place your order by telephone.
Call us on the number below - please have your payment details ready.
The Telephone Orders line is currently available from 8am – 8pm, Monday to Friday, 9am - 4pm Saturday and Sunday.
UK DELIVERIES
UK Standard Delivery - Delivery takes 1-3 working days from when the order leaves our warehouse. This option will not guarantee delivery on a specific date and may be left in a safe location. Please allow at least 6 working days should you need to contact our Customer Service for tracking purposes. Please note that this service is not available to Northern Ireland, non-mainland UK and certain remote areas.
UK Standard delivery is free on all orders over £100 or £4.95 otherwise.
UK Click and Collect - (over 5000 locations, 2-3 working days) - A safe place to pick up your parcel without having to wait in for your delivery. Click and collect allows you to pick up your parcel from a local collection point (collection point finder available at checkout). There are over 5,000 local collection points in convenience stores across the country open from early in the morning until late at night, 7 days a week.
NEED IT FASTER?
UK Express Delivery - Express Delivery takes 1 working day from when the order leaves our warehouse. You need to place your order before 8pm and without any personalisation or badge printing for same day despatch. Please note that delivery to Northern Ireland, non-mainland UK and certain remote will take longer.
If your order includes a personalised item this may add an additional 3-5 days to dispatch of your order regardless of which delivery service is selected.
Depending on the weight, volume and value of your order and your delivery address, we will select an appropriate carrier to deliver your order.
We do not offer guaranteed delivery on weekends or public holidays.
INTERNATIONAL DELIVERIES
Standard International Delivery - (3 - 10 days) - This service will be delivered through your local mail service and does not usually come with a tracking number. Orders are usually delivered within 3-10 days but in the event that it takes longer than this, please allow up to 20 working days from the date your order leaves our warehouse.
Please note: In order to qualify for Standard International Delivery your order must meet the below criteria. If your order exceeds any of them the standard delivery option will not be available:
Express International Delivery - (1 - 4 days) - Our international express carrier provides a fully traceable delivery service. Normally 1 - 4 working days transit time from when the order leaves our warehouse.
Some more remote addresses may incur longer transit times. Cost dependent on the weight and volume of your order.
If your order includes a personalised item this may add an additional 3-5 days to dispatch of your order regardless of which delivery service is selected.
If your order has been shipped on a untracked delivery service and you have not received it you must notify us within 40 days of the shipment date. We cannot guarantee any further assistance with the whereabouts of your order after the 40 days.
ADDITIONAL INFORMATION
CUSTOMS & DUTY
Unless otherwise stated, all items are shipped from the United Kingdom and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.
We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery there are any additional charges due our carrier will contact you to arrange payment.
Different Stock Availability - If you have selected items with different availability times then we will despatch your order when all items are ready.
Despatching of Orders - Although we try to process and despatch your order on the day of order, this may not always be possible, for the following reasons:
We currently accept online payments with a number of credit/debit cards. The current credit cards we accept include:
We currently accept payment in the following major currencies: British Pounds Sterling, US Dollars, Euro, Australian Dollars, Korean Wong, Chinese Yuan and Japanese Yen.
The Chelsea FC Official Online Store at chelseamegastore.com reserve the right to withhold any order from despatch in order to process further security checks. This can delay an order for up to 36 hours. In the event that your offer to purchase goods is refused, any money paid by you will be refunded.
Many internet users are concerned about security on the web - below are answers to few questions we are commonly asked:
What is the Card Security Number? – Also known as a CV2 number, this is a special 3 digit number that appears on the far right side of the signature strip on your card. This number is unique to each card, and gives you extra protection against fraud. Note: with American Express, the card security number is 4 digits long and is printed on the front of the card.
How do I change the currency on the site? – Click the appropriate currency symbol at the top right of the page. When you click one of these symbols, the page you are on will refresh and all prices will be displayed in your new currency. Prices will be displayed in your new currency until you change it again, even if you leave the site and come back later.
Who are CyberSource? – The Chelsea FC Official Online Store at chelseamegastore.com has chosen CyberSource as a partner for its secure server software. They are a leading payment system provider to online businesses. For further information about CyberSource please visit their web site at https://cybersource.com
Do you check for fraudulent cards? – When we receive your Credit Card details, an on-line check of your Credit Card is conducted with their Acquiring bankers. This process ensures the number you entered actually corresponds to a real credit card number and is not a bogus card. The CyberSource system also checks various "Hot Card lists" to ensure that no fraudulent use is being made of any Credit Card. This on-line verification of your details is carried out over a secure line to the bank. Credit Card data is, at no time, sent over the Internet using the validation process. We also carry out random security checks on cards to ensure we help prevent fraud - please note that we do not intend any personal slight if your card is chosen for a random check.
Is shopping with The Chelsea FC Official Online Store at chelseamegastore.com safe? - Communication between you, us and CyberSource is encrypted using the SSL mechanism built into your browser. This ensures that even if someone were able to monitor the traffic between you and the CyberSource server, they would not be able to read it. Encryption is used on all pages within the buying process, making shopping on the site at chelseamegastore.com as safe as possible
How do we protect the Buyers Data? – The CyberSource software sits behind a corporate firewall. Access to this machine is strictly controlled, preventing unauthorized access to your personal data. Once you have passed your Credit Card details to The Chelsea FC Official Online Store at chelseamegastore.com, they are stored on the CyberSource server in an encrypted format.
Is the transaction Real-Time? – All Credit Card transactions are completed in real-time. After you have confirmed your order, we make an immediate connection to our payment service providers to verify the card and amount, so that authorization is given before we complete the order. All shirts with customisation will be fully charged once you have confirmed your order and it has been accepted by us a binding contract will exist between us at the time of dispatch of the goods from our warehouse.
Can I change my order? – If you wish to change your order, you will need to contact the Customer Services team as soon as possible after placing your order. This is because we start processing the order as soon as the order confirmation email is sent. This enables us to provide you with the quickest possible service.
Do I have any Legal Protection? – You are protected by the normal laws of England and Wales, in particular The Sale and Supply of Goods Act 1994 (c. 35) and the Consumer Protection Act 1987 (c.43) Consumer Rights Regulations 2013. Full details of your legal rights are available in the UK from your local Citizens’ Advice Bureau or your Local Authority’s Trading Standards Office.
Sales Tax
For any customer purchasing adult clothing and souvenirs inside the European Union, VAT is included at the standard UK rate of 20%. Children's clothing is exempt from VAT in the UK and is therefore charged at 0% thus no tax is added in the price quoted by The Chelsea FC Official Online Store at chelseamegastore.com. For any customers purchasing outside the European Union all purchasers are exempt of UK VAT. Products are shown inclusive of VAT, but this will be recalculated when you purchase your goods.
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and we advise you to contact your local customs office for further information.
Safe shopping is important to everyone and we have gone to great lengths to make sure your details remain safe. When you start the order process you can be sure that every step of the way is secure.
We have compiled a list of frequently asked questions below, which you may find useful. If you have any concerns about the security of our site, or if you have any further queries, please contact Customer Services.
How Secure are You?
As soon as you enter the order process, the information that is transferred between you and us is encrypted using powerful encryption algorithms. Your details are safer with Internet shopping that with traditional mail or phone shopping.
How can I tell if the web site is a secure one?
It is easy to determine if your connection is secure: on your browser you will notice a picture of a small padlock - this normally appears right at the bottom of the screen. Sometimes this padlock will not appear, even though you are secure - to double check this, you can right click on the page and select 'properties' or 'view frame info' from the list which will tell you whether you are secure or not. Also look out for the sign of a secure web page, which can be identified by the URL (the web site address). A standard page will begin with 'http://'. A secure web page will begin with the URL 'https://' denoting that the merchant is using a secure server for the transaction of data.
How does Encryption work?
All credit card details are encrypted using GlobalSign SSL (Secure Sockets Layer) Software. When you establish a secure connection, the downloaded web site sends a digital certificate to your web browser. When the certificate arrives, it contains a public key, which functions as a one-way encryption device. The browser then uses this key to scramble your personal data (Credit Card Information) before sending it over the Internet. Information encrypted with the public key cannot be decrypted without the corresponding private key, which only the merchant has. Without this exclusive, private key, your personal information cannot be read.
What else can I do to ensure my details remain safe?
The second way to ensure you have a secure connection is to look for either the GlobalSign logo or RSA Data Security logo and only purchase from merchants you know and trust. Here again, the digital certificate is important. In addition to encrypting the data you send over the Internet, the certificate can be used to confirm and authenticate the identity of a web site's owner (in this case, the merchant). Because digital certificates act as electronic signatures they cannot be forged, you can be certain the connection is secure if either RSA DATA SECURITY INC. or GlobalSign Inc has issued the certificate.
Who are GlobalSign?
GlobalSign, Inc. is a leading provider of digital authentication services and products for electronic commerce and other forms of secure communications. For more information on GlobalSign please visit their web site at http://www.globalsign.co.uk.
What is 'Your Profile'?
When you have registered or have ordered an item from The Chelsea FC Official Online Store at chelseamegastore.com, a profile will have been created for you. The profile has many useful functions which are detailed below:
Personal Details - You can make amendments to this area as necessary, for example if you move house.
Password Settings - We recommend you change your password frequently. To do this, complete the boxes as required. You can also change your password hint questions and answers here
Address Book - You can add additional addresses to your personal address book - this makes it easy if you wish to have presents sent directly to your friends or family.
Your Preferences - This section gives you the opportunity to opt in or out of receiving information from The Chelsea FC Official Online Store at chelseamegastore.com or our partners. We do not send out emails out very often but they are usually full of not to be missed bargains and latest products!
Order History - This section gives you details of all your past and pending orders with The Chelsea FC Official Online Store at chelseamegastore.com You can track your order from the moment you place your order, right through until the moment it has been dispatched!
Do I need to create a profile?
If you already have a profile set up with the Chelseamegastore.com, you can log in using the same email address and password. There is no need to create a new profile. If you have not created a profile, you can still browse through the site and place an order as a guest without setting up a profile.
The first time you purchase an item from us, you will be offered to set up a password. If you decide to do so, a profile will be set up automatically for you. Once your profile has been created we will be able to send you order confirmations, let you know how your order is progressing and, depending on your preferences, send you details of special offers via email.
How do I update my personal information?
1. Click on "My Account" at the top of any page
2. Click on "Personal Details", "Password" or "Address Book" in the table and update your personal details as required
What should I do if I forget my password?
1. If you are not logged in and have forgotten your password, click on "Login/Register" at the top of any page.
2. Click on the ''Forgotten Password" link under the green "Sign In" button within the "Existing Customers" section.
3. Enter your email address and an email will be sent to you with a new password.
4. Click on the link in the password reset email received and follow the prompts to change your password.
How do I remove my profile?
You have the right to remove your personal information and preferences. In order to do this, please provide us with the following information:
1. Your name;
2. Your postal address; and/or
3. The email address you set up your profile with
Send this request by email to customer.services@chelseamegastore.com or alternatively, contacting us by post at:
Chelsea FC Official Online Store
Attn: Data Protection Officer,
PO Box 210,
Manchester,
M24 1YN,
England
Gift Vouchers
Gift vouchers are not currently sold on or redeemable at the Chelsea FC Official Online Store at chelseamegastore.com.
Any gift vouchers sold through the Chelsea Megastore at Stamford Bridge Stadium and not redeemable through the online store at this time.
Promotional Voucher Codes
Occasionally the Chelsea FC Official Online Store at chelseamegastore.com may produce exclusive vouchers, offers and discounts for our valued customers and email subscribers - sign up to our newsletter to stay up to date with current offers and promotions.
Where you have a valid promotion code, the following additional terms and conditions apply on the discounts:
* When more than one promotion is running at the same time – only the highest value offer will be valid. Multiple promotions or offers cannot be used simultaneously.
* Discounts will only be available on order values over the amount stated in the offer.
* Discounts are only valid until the date published.
* Discounts are only redeemable for purchases made on this website (chelseamegastore.com).
* Discounts are not refundable.
* Only one discount/promotion/offer may be used per customer per transaction.
* We reserve the right to end any discounts, promotion or offer at any time including prior to the advertised end date without notice.
If you have any problems redeeming a promotional voucher code online, please contact our Customer Service team on the numbers below:
Competitions
From time to time, the Chelsea FC Official Online Store at chelseamegastore.com will run competitions to win prizes such as match tickets, signed merchandise, and many more. The below terms and conditions will apply to all such competitions.
* Competitions are open to anyone aged 18 years or over except employees and families of Chelsea Football Club or Fanatics (International) Limited, their respective agents and anyone else professionally connected with such competition. If you are younger than 18, you should obtain permission from your parents or guardian before entering the competition.
* Only one entry may be recorded per person. The winner will be randomly drawn from the qualifying competition entrants.
* The winners will be informed after midday (GMT) on the closing date of the competition. If the winner cannot be contacted, fails to confirm acceptance of the prize or cannot make use of the prize for any reason, the Promoters reserve the rights to select an alternative winner.
* The Promoter’s decision is final and no discussion or correspondence with entrants or any other person will be entered into.
* The prize is non-transferable and no cash alternative will be given. Where a prize is won by a person younger than 18, the Promoter reserves the right to award the prize to the prize winner’s parent or guardian on behalf of the prize winner.
* The winner agrees not to sell, offer to sell or use the prize for any commercial or promotional purpose (including placing the prize on an internet auction site).
* By entering you agree that if you are chosen as a prize winner, you will allow the Promoter to use your name, photograph, video, voice recording and general location for their publicity and news purposes during this and any future promotions or advertising.
* The Promoter reserves the right to update, or otherwise change the terms and conditions at any time, from time to time, or terminate the competition at any time, and without notice to you. The Promoter will not award the prize if the competition is terminated.
* To the maximum extent permitted by the law, the Promoter shall not be liable for any claims or actions of any kind whatsoever for damages or losses to persons and property which may be sustained in connection with the receipt, ownership and/or use of the prize.
* The Promoter will use the information which you provide or which we obtain from our dealings with you, to administer the competition. We may also use it to tell you about our products and offers, and for market research including analysis and development of our products and customer relationships.
* Acceptance of the rules is a condition of entry and the entry instructions form part of the rules.
* If any of these terms and conditions are found by a competent court or other competent authority to be void or unenforceable, that term or condition shall be deemed to be deleted and the remaining terms and conditions shall continue in full force and effect.
* To enter offline with no minimum spend or qualifying purchase, send your name and address to: the Chelsea FC Official Online Store Customer Services, c/o Fanatics, Stubbs Mill, 3 Upper Kirby Street, Manchester, England, M4 6FN. Only one entry per stamped mailed envelope. Entries must be received by midday (GMT) on the indicated closing date. Bulk entries or entries sent through trade, consumer groups, agents or third parties will not be accepted.
*By entering this competition and by ticking the box in respect of promotions, you will be registered to the Chelsea FC Official Online Store database and consent to being sent information via email occasionally. If you would like to manage your subscription preferences, please access the preference centre, via the ‘My Account’ page or contact us via email at privacy@fanatics.co.uk.
* These terms and conditions shall be governed and construed in accordance with the laws of England. Any dispute arising is subject to the non-exclusive jurisdiction on the courts of England. Promoter: Fanatics (International) Limited, Stubbs Mill, 3 Upper Kirby Street, Manchester, M4 1FD.
VIP Europa League Experience
By participating in this promotion (the “Promotion”), each entrant is deemed to have accepted these terms and conditions. Entrants must comply with these terms in full to be eligible to win a Prize.
WIN 2 x VIP tickets to MOL Vidi v Chelsea UEFA Europa League game on Thursday 13th December 2018, including travel to and from the game on the Chelsea FC charter. Terms & Conditions apply.
Terms and Conditions
THE PROMOTER AND ELIGIBILITY
The Promotion is being run and administered by Fanatics International Limited (company number 5933624), whose address is at Stubbs Mill, Upper Kirby Street, Manchester M4 6FN (the "Promoter"). You can contact the Promoter about this Promotion at +44 (0) 333 331 2061 or email customer.services@chelseamegastore.com.
The Promotion is open to residents of the United Kingdom over the age of 18 but excluding employees of the Promoter, its group companies, anyone professionally connected with the Promotion and any member of their respective immediate families.
The Promotion will open at 12am on Monday 12 November 2018 and close at 12pm on Friday 30 November (all times stated as UK) (the “Promotion Period”). Entries received by the Promoter outside of the Promotion Period will not be eligible to win a Prize (as defined at paragraph 4, below).
No purchase is required to participate in the Promotion, however entrants will need an Internet connection. No refund may be claimed for expenses incurred in participating in the Promotion, including in relation to the use of the Internet.
ENTRY TO THE PROMOTION
To enter the Promotion, entrants must:
Purchase anything online at before the closing date to automatically be entered;
One entry per order will be available.
Only one entry to the competition is permitted. Abuse of this could result in exclusion from the prize draw.
Entrants must be over the age of 18 and hold a valid Passport to travel to the game.
Closing date for entries is Monday 26th November 2018.
Entrants may only participate in the Promotion once. Duplicate entries will be void and only the first entry submitted will be eligible to win a Prize.
The Promoter reserves the right, at any time, to:
Verify the eligibility of any participant (including their age and place of residence); and
Exclude anyone who the Promoter believes to have acted in breach of these terms from participating in the Promotion.
The Promoter shall not be responsible for any attempt to participate in the Promotion that is unsuccessful or incomplete for any reason, including as a consequence of communication or network failures.
THE WINNERS
At the end of the Promotion Period, the Promoter will select one participant’s entry at random as the “Winner”. The Winner will be contacted by the Promoter during the course of week commencing 1 December 2018 (the “Notice”) (using the information submitted as part of their entry). In the event that the Winner cannot be contacted within five days or chooses not to redeem the Prize, a replacement Winner may be selected in accordance with this paragraph 3.1.
Following receipt of the Notice under paragraph 3.1, the Winner shall have five days to confirm their acceptance of the Prize and the address to which the Prize should be sent.
The Promoter will send the full name of the Winner to anyone who contacts the Promoter within one month of the closing date of the Promotion requesting details of the Winner.
THE PRIZES
The Winner (and a guest of their choosing) will receive:
two VIP tickets to the MOL Vidi v Chelsea UEFA Europa League game on Thursday 13 December 2018;
travel to and from the game on the Chelsea FC private charter, along with the first team squad, the manager, and the directors;
the opportunity to watch the team train (which may include opportunities for photographs and autographs);
dinner alongside other guests and sponsors at one of the city’s finest restaurants; and
one night’s stay at a 5 star hotel.
The Prize may not be substituted or exchanged and there is no cash alternative. Where the Prize is subsequently not available for any reason beyond the Promoter's control, the Promoter may replace the Prize with a prize of similar value. If the Prize includes tickets to a match, flights and/or accommodation, by entering the Promotion you confirm that you are and will be:
available on the required dates;
able to arrange transport at your own expense to the relevant UK airport and all travel to and from meet and drop off points in Hungary; and
eligible to travel to Hungary (including having a valid passport, travel insurance, and visa if applicable),
on the dates you will be needed for such match, flights and/or accommodation.
If you are not then available or eligible to travel on such dates for any reason, you will not be eligible for the Prize and no alternative prize will be offered to you. All costs and expenses not included in the Prize are the responsibility of the Winner (including, for the avoidance of doubt, any costs connected with the Winner’s eligibility to travel). Chelsea FC shall not be liable for any lost property.
Unless otherwise agreed by the Promoter, the Prize will only be awarded to the Winner. Under no circumstances may the Prize be sold or transferred, for cash or otherwise.
All Chelsea FC fixtures are subject to change. Chelsea FC are not liable for any change to or cancellation of training, nor can they guarantee any manager or player involvement. Use of any tickets or access to any venue owned or controlled by Chelsea Football Club, including the Stamford Bridge stadium, as part of the Prize is subject to Chelsea FC's ticketing rules and regulations from time to time including Ground Regulations and Conditions of Issue, copies of which can be accessed at www.chelseafc.com/tickets-membership/general-ticket-info/policies.
The Winner's attendance at any venue(s) not owned or controlled by Chelsea FC are subject to that venue’s rules and regulations, which may include the right to refuse admission or eject any person at the venue’s discretion. The Winner may be required to adhere to a dress code prescribed by the venue.
Chelsea FC assumes no responsibility for and accepts no liability regarding any aspects of the Prize that are not under the control of, or are not fulfilled by, Chelsea FC (including any non-fulfilment of such aspects of the Prize).
The Winner and their guest consent to and acknowledge that they will be required to sign image release forms in the instance that the Promotor or Chelsea FC wish to produce any content about the Winner or the Prize.
LIABILITY
To the maximum extent permitted by applicable law the Promoter excludes liability for any losses, damages and claims incurred by any person in connection with the Promotion. The Promoter is not responsible for any delayed, lost or incomplete entries.
The Promotion is not in any way sponsored, endorsed or administered by, or associated with Facebook or Twitter and each entrant acknowledges and agrees that neither Facebook nor Twitter shall have any liability in connection with the Promotion.
DATA PROTECTION AND PUBLICITY
Each entrant agrees that if the entrant is a Winner of the Promotion, the Promoter may use the entrant's name, image and town or county of residence to announce the Winner of the Promotion and for other reasonable and related promotional purposes.
By entering the Promotion, each entrant agrees that any personal information provided in connection with the Promotion may be held and used by the Promoter (and/or its agents and suppliers) in order to administer the Promotion and for the purposes set out in paragraph 3 and this paragraph 6 of these terms.
Where an entrant has opted in to receive marketing communications during the process of entering the Promotion, that entrant agrees that the Promoter may use the entrant's personal information to provide the entrant with information about goods and services of the Promoter, and of third parties selected by the Promoter, which may of interest to the entrant.
All personal information held and used by the Promoter will be held and used in accordance with the Promoter’s privacy policy.
GENERAL
All decisions made by the Promoter in respect of the Promotion shall be final and no correspondence will be entered into.
The Promoter reserves the right to amend these terms and conditions, any Prize and/or cancel the Promotion at any time as a result of circumstances beyond its control.
If any provision of these terms and conditions shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of these terms and conditions, and all provisions not affected by such invalidity or unenforceability shall remain in full force and effect.
This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. Each entrant agrees that the courts of England and Wales shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.